Shipping & Returns


Shipping times vary by location
These are our estimates:

Location Est. Delivery Time
US / CA / UK 6 - 12 Business Days
Europe 7 - 15 Business Days
JP / SK 5 - 10 Business Days
Rest of world 9 - 20 Business Days

*Plus 1-4 business-day processing times

Delivery Report

The average delivery performance to the US this month:
6 – 10 days after the fulfillment

Order Tracking

Once your order has been shipped, you will receive an email from the system with a tracking number.
Check the status and track your shipment.

    Additional Information

    • Monday through Friday, we process orders (excluding holidays).
    • If you place your order after the cutoff times, it will be processed and shipped the following business day.
    • On Sundays and holidays, we do not deliver.
    • Our policy is valid for 14 days. Unfortunately, we cannot offer you a refund or exchange if 14 days have passed since your purchase. Your item must be unused and in the same condition that you received it to be eligible for a return. It also has to be in its original packaging.
    • We will pay the duty on all orders. Additional taxes may apply depending on local laws.

    Learn more about Delivery, Return & Refund